Telematics Security and Privacy

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Telematics Security and Privacy 2017-09-08T07:40:04+00:00

Telematics Security and Privacy

The rise of the connected car and the real possibility of the driverless car is both exciting and scary at the same time. While the benefits to consumers and businesses are enormous, media commentary on the privacy and security risks of new technology continue to surface and create caution.

iungo takes your privacy and security seriously.

As such, iungo uses only the best encryption software to protect your data and we do not provide your data to third parties. You have the choice to provide your data, collected, analysed and reported by iungo, to third parties (like insurance companies) to take advantage of benefits including lower insurance premiums that are informed by your actual driving style and behaviour, not an average determined by a company.

With iungo, we help you understand and report on your car and driver data. You own this data.

While we hear of threats to security from connected car technology, including where vehicles can be hacked and stolen through security data being accessed and changes, this type of threat cannot occur with iungo.

iungo reads data only, it does not write it or provide any ability to change the data of your vehicle or operate it remotely. Therefore, there is no risk of your car being hacked and the operation of the vehicle being affected. iungo does not reach any data that could unlock your car or risk your security or that of your car.

When it comes to your car’s performance, while some aftermarket solutions can change the performance of your vehicle by changing the way parts or systems interact, iungo only reads data and will not affect your car’s performance. With the data available; however, you can change your diver behaviours (including breaking habits, gear changes, and more) to increase the environmental performance of your vehicle and protect your car from early wear and tear, which is common when cars are drive with poor driving habits.

I’ve heard about people hacking connected cars, if I use iungo, could my car be hacked and stolen? Or worse, could someone take over the driving of my car by hacking it? 2017-09-01T09:32:54+00:00

iungo reads data only, it does not write it or provide any ability to change the data of your vehicle or operate it remotely. Therefore, there is no risk of your car being hacked and the operation of the vehicle being affected. iungo does not reach any data that could unlock your car or risk your security or that of your car.

What about my privacy? How does iungo protect my data? 2017-09-01T09:32:22+00:00

iungo used the latest encryption technology to ensure your data cannot be taken for unauthorised use. iungo collects, analyses and reports on your data, in real time, to support many uses that save you money, protect your fleet and family, allow you to understand your environmental impact and more. You own the data, not iungo. We simply provide a service to you, but in doing that, we provide the most sophisticated protection to ensure your data remains safe.

Can iungo affect the performance of my car? 2017-09-01T09:31:45+00:00

Through educating you on better driver behaviour, yes. But through making your car perform differently, no.

iungo can only read the data about your cars performance and the way you drive. It cannot make changes to any of your cars systems.

By better understanding your driver behaviour and the impact how you drive has on the way your car operates, you can save money, fuel, environmental outputs and more through simply knowing how to drive better to conserve fuel and put less stress on your car.

I’ve worked in car manufacturing and understand that the inner workings of a car are complex and in-fact, the manufacture owns the IP. After all, it is the manufacturer who puts millions of dollars into research and development to make the car what it is. Can your product allow people to steal that IP? 2017-09-01T09:31:04+00:00

No. iungo reads car performance data, including how the car is being driven and if there are any warnings through the diagnostics system. It does not go further into how parts specifically operate or are made, or how the whole system of the car operates together. Rightly so, this information is a matter for the original car and parts manufacturers.

General Review of Issues

A rapidly developing policy area for governments as well as self-regulating companies.
As with other digital technologies that have become central to contemporary life, such as the smartphone or cloud-based storage, a balance can be reached that ensures continued access to valuable OBD data without undue privacy and security costs.

Below is a well researched article from a leading North American, telematics firm, GeoTab.me. which recommends automobile industry associations, government regulators and automobile manufacturers, must ensure the ongoing availability of a robust OBD port that continues to provide critical benefits while protecting security and privacy. As with other digital technologies that have become central to contemporary life, such as the smartphone or cloud-based storage, a balance can be reached that ensures continued access to valuable OBD data without undue privacy and security costs.

Foreword

OBD based telematics have become a key driving force in modern transportation and fleet management. Fleet owners and operators, drivers and society at large have benefited greatly from reduced accidents, reduced emissions, improved fuel efficiency and overall more productive vehicles. It would be foolish, however, to take these benefits for granted. Cyber security threats and privacy concerns have emerged as key issues for the internet based economy at large, and the transportation industry is no exception. In fact, given the leading role transportation plays in commercializing digital innovation these issues are of vital concern to the industry. Solutions to these concerns are critical to the preservation and ongoing innovation of telematics enabled commercial transportation and fleet management.

From informal exchanges with leaders in the fleet service, leasing, transportation and telecommunication industries, it has become clear that it is high time to increase awareness of the issues. There is a need to engage all stakeholders in order to ensure that a secure and open OBD port remains the centerpiece of the innovative road ahead. This white paper is meant as a starting point for discussion. It intends to place the issues into context, point out risks and opportunities, and call for concrete next steps. While the United States is the primary focus of our examples, we know from our Canadian, European, Latin American, Japanese and other worldwide partners that the issues are of no less concern to them, and we look forward to engaging in a much broader, global dialogue. Your feedback, thoughts, and, of course, constructive criticism are most welcome.

Introduction 2017-09-01T10:07:48+00:00

The On-Board Diagnostics (OBD) port was designed to provide a simple way to test emissions data-reducing the environmental impact of vehicles and ensuring public accountability. From it early days in the 1990s, the OBD port did that and more. It has evolved into a critical tool. We now depend on the OBD port to save lives, control costs, protect the environment, increase efficiency, and provide objective data against which to measure published engine performance figures. A quarter-century after the OBD port’s introduction, its ecosystem has grown to provide key, innovative technologies to support fleet owners and managers, regardless of the underlying choice of vehicle. As manufacturers move to the “connected vehicle,” regulators have voiced concerns about the security of on-board computer systems, and have raised questions about privacy protection for personal driving information. Stakeholders of the OBD ecosystem, including fleet owners, fleet managers, aftermarket suppliers, automobile industry associations, government regulators and automobile manufacturers, must ensure the ongoing availability of a robust OBD port that continues to provide critical benefits while protecting security and privacy. As with other digital technologies that have become central to contemporary life, such as the smartphone or cloud-based storage, a balance can be reached that ensures continued access to valuable OBD data without undue privacy and security costs.

The OBD Port: Safety, Savings, Compliance, and Choice 2017-09-01T10:04:21+00:00

The On-Board Diagnostics (OBD) port was designed to provide a simple way to test emissions data-reducing the environmental impact of vehicles and ensuring public accountability. From it early days in the 1990s, the OBD port did that and more. It has evolved into a critical tool. We now depend on the OBD port to save lives, control costs, protect the environment, increase efficiency, and provide objective data against which to measure published engine performance figures. A quarter-century after the OBD port’s introduction, its ecosystem has grown to provide key, innovative technologies to support fleet owners and managers, regardless of the underlying choice of vehicle.

Challenges for the Connected Vehicle 2017-09-01T10:00:05+00:00

Stakeholders of the OBD ecosystem, including fleet owners, fleet managers, aftermarket suppliers, automobile industry associations, government regulators and automobile manufacturers, must ensure the ongoing availability of a robust OBD port that continues to provide critical benefits while protecting security and privacy. As with other digital technologies that have become central to contemporary life, such as the smartphone or cloud-based storage, a balance can be reached that ensures continued access to valuable OBD data without undue privacy and security costs.

The Road Ahead 2017-09-01T09:59:28+00:00

Stakeholders of the OBD ecosystem, including fleet owners, fleet managers, aftermarket suppliers, automobile industry associations, government regulators and automobile manufacturers, must ensure the ongoing availability of a robust OBD port that continues to provide critical benefits while protecting security and privacy. As with other digital technologies that have become central to contemporary life, such as the smartphone or cloud-based storage, a balance can be reached that ensures continued access to valuable OBD data without undue privacy and security costs.

Need more information?

For a more detailed look at the benefits of telematics and its relevance to small businesses we have sourced a number of white papers etc. For access, please click your areas of interest and submit your email address or mobile number.





The On-Board Diagnostics (OBD) port was designed to provide a simple way to test emissions data-reducing the environmental impact of vehicles and ensuring public accountability. From it early days in the 1990s, the OBD port did that and more. It has evolved into a critical tool. We now depend on the OBD port to save lives, control costs, protect the environment, increase efficiency, and provide objective data against which to measure published engine performance figures. A quarter-century after the OBD port’s introduction, its ecosystem has grown to provide key, innovative technologies to support fleet owners and managers, regardless of the underlying choice of vehicle

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